Contact Us
Get in touch with the EdgeTools team
General Inquiries
Questions about our trading models, technical support, or general information
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André Fritzsche
EdgeTools
Schützenstrasse 40
8953 Dietikon, Switzerland
Sole Proprietorship
Response Time
Email Support
Typically within 24-48 hours
Monday - Friday
Languages
English (Primary)
German (Deutsch)
We accommodate both languages
Contact Guidelines
When contacting us, please include:
- Clear subject line describing your inquiry
- Specific model or indicator name (if applicable)
- Detailed description of your question or issue
- Screenshots or examples (if relevant)
What to expect:
- Professional and helpful responses
- Educational explanations when appropriate
- Honest assessments of model limitations
- No trading advice or specific recommendations