Privacy Policy

How we collect, use, and protect your personal data

1. Data Controller

André Fritzsche (EdgeTools)
Schützenstrasse 40
8953 Dietikon, Switzerland
Email: contact@edgetools.org

André Fritzsche, operating as EdgeTools ("we," "us," or "our") is the data controller responsible for your personal data under this Privacy Policy.

2. Data We Collect

2.1 Information You Provide

  • Contact information when you reach out to us (name, email address)
  • Communication content (messages, feedback, support requests)
  • Any information you voluntarily provide through our contact forms

2.2 Automatically Collected Information

  • Website usage data (pages visited, time spent, click patterns)
  • Technical information (IP address, browser type, device information)
  • Referral sources and navigation patterns
  • Performance and analytics data

2.3 Third-Party Platform Data

  • TradingView interaction data (when you use our indicators)
  • Public profile information from TradingView (if you follow our profile)

3. How We Use Your Data

We process your personal data for the following purposes:

3.1 Service Provision

  • Providing access to our trading models and indicators
  • Responding to your inquiries and support requests
  • Delivering educational content and documentation

Legal basis: Performance of contract, legitimate interests

3.2 Website Improvement

  • Analyzing website usage to improve user experience
  • Optimizing website performance and functionality
  • Identifying and fixing technical issues

Legal basis: Legitimate interests

3.3 Communication

  • Sending important updates about our services
  • Providing educational content (with your consent)
  • Responding to your questions and feedback

Legal basis: Consent, legitimate interests

3.4 Legal Compliance

  • Complying with applicable laws and regulations
  • Protecting our rights and interests
  • Preventing fraud and abuse

Legal basis: Legal obligation, legitimate interests

4. Data Sharing and Disclosure

We may share your personal data in the following circumstances:

4.1 Service Providers

We may share data with trusted third-party service providers who assist us in:

  • Website hosting and maintenance
  • Analytics and performance monitoring
  • Email communication services
  • Customer support tools

4.2 TradingView Platform

When you use our indicators on TradingView, certain data may be shared with TradingView in accordance with their privacy policy.

4.3 Legal Requirements

We may disclose your data if required by law, court order, or to protect our rights and interests.

Important: We do not sell, rent, or trade your personal data to third parties for marketing purposes.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Contact data: Until you request deletion or 3 years after last contact
  • Website analytics: Anonymized after 26 months
  • Support communications: 2 years for quality assurance
  • Legal compliance: As required by applicable law

Data may be retained longer if required for legal proceedings or regulatory compliance.

6. Your Rights

Under applicable data protection laws, you have the following rights:

Access

Request a copy of your personal data we hold

Rectification

Correct inaccurate or incomplete data

Erasure

Request deletion of your personal data

Restriction

Limit how we process your data

Portability

Receive your data in a portable format

Objection

Object to processing based on legitimate interests

To exercise these rights, contact us at contact@edgetools.org

7. International Data Transfers

As we operate internationally and use global service providers, your data may be transferred to and processed in countries outside Switzerland and the EEA.

We ensure appropriate safeguards are in place for such transfers, including:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions by the European Commission
  • Other legally recognized transfer mechanisms

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

Note: While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Improve user experience
  • Ensure website security

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children under 18.

If you believe we have inadvertently collected data from a child under 18, please contact us immediately at contact@edgetools.org

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date
  • Sending email notifications for significant changes (if you've provided your email)

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: contact@edgetools.org

Subject line: Privacy Policy Inquiry

We will respond to your inquiry within 30 days of receipt.

Last updated: June 30, 2025